Be Our Guest: Revised and Updated Edition: Perfecting the...

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Be Our Guest: Revised and Updated...

Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service

Name: Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service
ISBN: 9781423140146

The Disney Institute, Theodore Kinni

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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

种类:

Business & Economics - Others

年:

2011

出版:

Rev Upd

出版社:

Disney Editions

语言:

english

页:

224